This setup enables you to receive text messages for your preferred notifications when your mobile phone number is shown as the contact number for the shipper or recipient.

Domestic or International:
Mobile number:
Authentication Code:

FedEx handles your personal data in accordance with our Personal Information Protection Policy .

This setup enables you to receive text messages for your preferred notifications when you use your FedEx account to ship and your mobile phone number is the contact number for the shipment.

FedEx Intenational Express SMS

Please download the request form, complete with company chop and send the scan copy to International Express Customer Service.

Email address for East China: ECNCS@fedex.com

Email address for North China: NCNCS@fedex.com

Email address for South China: SCNCS@fedex.com

FedEx Domestic Express SMS

Please download the request form, complete with company chop and send the scan copy to Domestic Express Customer Service.

Email address: DXPCS@fedex.com

This setup enables you to receive text messages for a particular shipment. Using this setup will not change your specific notifications setup.

FedEx Intenational Express SMS

China Mobile and China Telecom users, send a text message with "IP + tracking number" to 1069099909819.
China Unicom users, send a text message with "IP + tracking number" to 1069019609819.
(Your telecom company will charge you a message fee according to your message fee contract with them. No extra service fee will be charged.)

FedEx Domestic Express SMS

China Mobile and China Telecom users, send a text message with "DP + tracking number" to 1069099909818.
China Unicom users, send a text message with "DP + tracking number" to 1069019609818.
(Your telecom company will charge you a message fee according to your message fee contract with them. No extra service fee will be charged.)

Set up FedEx SMS for specific notifications

Mobile number:

International Express
SMS language: Chinese   English
Subscribe
Notification for customer service hotline follow up
Selecting this notification enables you to receive a text message with shipping service follow     up when you call the FedEx Customer Service Hotline using your mobile phone.
Notification for departure
Selecting this notification enables you to receive a text message when a shipment leave     original country.
Notification for clearance
Selecting this notification enables you to receive a text message when a formal entry     shipment arrives in destination gateway or a shipment's clearance completed.
Notification for delivery (Inbound shipment only)
Selecting this notification enables you to receive a text message when a shipment is ready for     delivery to you. You can contact the responsible courier directly by replying to the text     message.
Notification for delivery exception
Selecting this notification enables you to receive a text message when a shipment can’t be     delivered. It will help you to arrange for redelivery.
Notification for delivery completion
Selecting this notification enables you to receive a text message when a shipment is     delivered.
Unsubscribe
Domestic Express
SMS language: Chinese   English
Subscribe
Notification for Customer Service Hotline follow up
Selecting this notification enables you to receive a text message with shipping service follow     up when you call the FedEx Customer Service Hotline using your mobile phone.
Notification for pick up(Shipper only)
Selecting this notification enables you to receive a text message when a pickup order is     placed, completed or cancelled. You can contact the responsible courier directly by     replying to the text message.
Notification for pickup (Consignee only)
Selecting this notification enables you to receive a text message when any shipment to you is     moving within the FedEx network. It will allow you to obtain the tracking number.
Notification for delivery (Consignee only)
Selecting this notification enables you to receive a text message when a shipment is ready for     delivery to you. You can contact the responsible courier directly by replying to the text     message.
Notification for delivery exception (Consignee only)
Selecting this notification enables you to receive a text message when a shipment can’t be     delivered. It will help you to arrange for redelivery.
Notification for delivery completion
Selecting this notification enables you to receive a text message when a shipment is     delivered.
Unsubscribe

Your setup is saved successfully, and it will be effective within a half hour after you receive a confirmation text message.

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